Foundation Assessment of the Influence of IT Management Practices on Customer Relationship Management (CRM) in a Large Australian Federal Government Agency

Authors

• Judy YoungFollow
• Paul GreggFollow

Document Type

Research Article

Recommended Citation

Young, Judy and Gregg, Paul (2007) "Foundation Assessment of the Influence of IT Management Practices on Customer Relationship Management (CRM) in a Large Australian Federal Government Agency," The Australasian Journal of Information Systems: Vol. 15: No. 1, Article 2.
DOI: 10.3127/ajis.v15i1.180
Available at: https://aisel.aisnet.org/ajis/vol15/iss1/2