Systèmes d'Information et Management


This article extends previously reported work on group model building (GMB) with client groups by demonstrating specific techniques used to implement the GMB approach with public sector professionals. Wildlife agencies are just beginning to use structured decision making tools and rigorous application case studies are lacking. We address that need by describing and critiquing a GMB intervention that facilitated organizational learning and intergroup communication. This case illustrates how cognitive feedback mapping and computer simulation can: (1) help natural resource managers challenge their assumptions about coupled human-natural systems; and (2) critically reflect upon the efficacy of their management policies.