Description
Cloud Computing (CC) offers a new mode for companies to gain access to information and communication technologies (ICT) services, which can offer important benefits. However, limited research has been conducted about how firms will be able to accomplish the benefits of CC in order to improve their firm performance. This paper contributes to filling these research gaps by investigating empirically: 1) the effects of firm’s adaptation and absorptive capacity (ACAP) on the benefits gained from CC; and 2) the impact of these CC benefits on firm performance. Data for our study have been collected through a questionnaire from 102 Dutch firms using SaaS services, which have been used for the estimation of a structural equation model (SEM). The findings show that CC adaptation has a very strong positive effect, ACAP has a medium to strong effect on benefits gained from CC, which have a strong positive effect on firm performance.
Recommended Citation
Loukis, Euripidis N.; Janssen, Marijn; and Mintchev, Ianislav, "The Effects of Adaptation Actions and Absorptive Capacity on SaaS Benefits and Firm Performance" (2017). AMCIS 2017 Proceedings. 7.
https://aisel.aisnet.org/amcis2017/Enterprise/Presentations/7
The Effects of Adaptation Actions and Absorptive Capacity on SaaS Benefits and Firm Performance
Cloud Computing (CC) offers a new mode for companies to gain access to information and communication technologies (ICT) services, which can offer important benefits. However, limited research has been conducted about how firms will be able to accomplish the benefits of CC in order to improve their firm performance. This paper contributes to filling these research gaps by investigating empirically: 1) the effects of firm’s adaptation and absorptive capacity (ACAP) on the benefits gained from CC; and 2) the impact of these CC benefits on firm performance. Data for our study have been collected through a questionnaire from 102 Dutch firms using SaaS services, which have been used for the estimation of a structural equation model (SEM). The findings show that CC adaptation has a very strong positive effect, ACAP has a medium to strong effect on benefits gained from CC, which have a strong positive effect on firm performance.