Start Date
11-8-2016
Description
Most of the IT governance frameworks address information systems management in the corporate settings that support top-down management. However, this neglects some organizational settings in favor of bottom-up approach, such as, higher education. To close the gap, this study compares the management styles and organizational practices between higher education and banking industry to reveal the underlying factors that drive organizational security norms in both industries. The results reveal that higher education operates in an open environment that supports employee’s participation for policy compliance. On the other hand, top-down management enforces policies and facilitates employee’s participation for information security safeguard in the banking industry. Accordingly, this study suggests that a new paradigm of IT Governance framework (ITG) is necessary for addressing the unique culture of higher education. Additionally, IT governance can operate in a decentralized mode in the banking industry for encouraging employee’s participation in support of information policy compliance.
Recommended Citation
Kam, Hwee-Joo; Katerattanakul, Pairin; and Hong, SoonGoo, "IT GOVERNANCE FRAMEWORK: ONE SIZE FITS ALL?" (2016). AMCIS 2016 Proceedings. 30.
https://aisel.aisnet.org/amcis2016/ISSec/Presentations/30
IT GOVERNANCE FRAMEWORK: ONE SIZE FITS ALL?
Most of the IT governance frameworks address information systems management in the corporate settings that support top-down management. However, this neglects some organizational settings in favor of bottom-up approach, such as, higher education. To close the gap, this study compares the management styles and organizational practices between higher education and banking industry to reveal the underlying factors that drive organizational security norms in both industries. The results reveal that higher education operates in an open environment that supports employee’s participation for policy compliance. On the other hand, top-down management enforces policies and facilitates employee’s participation for information security safeguard in the banking industry. Accordingly, this study suggests that a new paradigm of IT Governance framework (ITG) is necessary for addressing the unique culture of higher education. Additionally, IT governance can operate in a decentralized mode in the banking industry for encouraging employee’s participation in support of information policy compliance.