Start Date
11-8-2016
Description
Physicians' use of Hospital Information Systems remains an attractive issue for research. Especially the inhibitors, i.e. the question why many physicians do not like work with the HIS are of great interest as they are deemed to be the key to successful HIS deployment. This study takes a qualitative research approach to this question. 65 informants of six different hospital provided input accompanied by more than 40 hours of workplace shadowing. We conducted our research in the United States and Germany. Both countries have highly developed healthcare systems but take different approaches to fostering the use of IT in hospitals. Our findings show that alignment of the factors user, system and process is important. However, also leadership and organizational setting play vital roles. This implies that research needs to take a broader look on the issue as it is typically the case in IS research.
Recommended Citation
Gewald, Heiko; Gewald, Corinna; and Vriesman, Leah, "Inhibitors to Working with Hospital Information Systems - A Cross-national Analysis -" (2016). AMCIS 2016 Proceedings. 5.
https://aisel.aisnet.org/amcis2016/Health/Presentations/5
Inhibitors to Working with Hospital Information Systems - A Cross-national Analysis -
Physicians' use of Hospital Information Systems remains an attractive issue for research. Especially the inhibitors, i.e. the question why many physicians do not like work with the HIS are of great interest as they are deemed to be the key to successful HIS deployment. This study takes a qualitative research approach to this question. 65 informants of six different hospital provided input accompanied by more than 40 hours of workplace shadowing. We conducted our research in the United States and Germany. Both countries have highly developed healthcare systems but take different approaches to fostering the use of IT in hospitals. Our findings show that alignment of the factors user, system and process is important. However, also leadership and organizational setting play vital roles. This implies that research needs to take a broader look on the issue as it is typically the case in IS research.