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Prior research on understanding blind people’s attitude toward screen readers has been scant. This paper collected data from six Finnish blind users on their use of screen readers and analyzed the data using an interpretive phenomenological approach in order to find the factors that constitute attitude. The data analysis revealed three major themes: environmental, personal, and technological. Environmental themes include the following subthemes: Use Context, Government and Community Support, and Support from Friends and Family. Personal themes include subthemes of Willingness to Try New Technology, Willingness to Improve Skills, and Attachment to the Screen Readers. Finally, technological themes include Possible Improvements in Screen Readers (e.g., ease of use, slow progress of screen reader technology), Incompatibilities among Technologies, and Difficult to Learn but Training Can Support.

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User Attitude Towards Screen Readers: A Finnish Perspective

Prior research on understanding blind people’s attitude toward screen readers has been scant. This paper collected data from six Finnish blind users on their use of screen readers and analyzed the data using an interpretive phenomenological approach in order to find the factors that constitute attitude. The data analysis revealed three major themes: environmental, personal, and technological. Environmental themes include the following subthemes: Use Context, Government and Community Support, and Support from Friends and Family. Personal themes include subthemes of Willingness to Try New Technology, Willingness to Improve Skills, and Attachment to the Screen Readers. Finally, technological themes include Possible Improvements in Screen Readers (e.g., ease of use, slow progress of screen reader technology), Incompatibilities among Technologies, and Difficult to Learn but Training Can Support.