Description
Information Systems (IS) have become critical for healthcare organizations. However implementation and adoption of integrated healthcare IS continues to be a non-trivial task. This research suggests that insights into this phenomenon may be achieved using theoretical perspectives related to boundary-spanning amongst distinct fields of practice. This research further argues that successful use of IS within a healthcare organization requires it's IT-practice to act as the boundary-spanning agent for the diverse fields of practice. Methodologically this research adopts an interpretive case research approach to examine the nature of the boundary-spanning role played by an organizational IT-practice in Saudi-Arabia. The primary conclusion of the investigation is that successful IS implantation and use scenarios requires the organization’s IT-practices to act as effective boundary-spanners. Further it is suggested that such boundary-spanning activities suggest that transformative mode of boundary spanning is more suitable for development related activities and transactive for maintenance related activities.
Recommended Citation
Chakraborty, Suranjan; Chatterjee, Sutirtha; and alsekait, deema, "Investigating System Development Processes in Healthcare Organizations" (2015). AMCIS 2015 Proceedings. 36.
https://aisel.aisnet.org/amcis2015/HealthIS/GeneralPresentations/36
Investigating System Development Processes in Healthcare Organizations
Information Systems (IS) have become critical for healthcare organizations. However implementation and adoption of integrated healthcare IS continues to be a non-trivial task. This research suggests that insights into this phenomenon may be achieved using theoretical perspectives related to boundary-spanning amongst distinct fields of practice. This research further argues that successful use of IS within a healthcare organization requires it's IT-practice to act as the boundary-spanning agent for the diverse fields of practice. Methodologically this research adopts an interpretive case research approach to examine the nature of the boundary-spanning role played by an organizational IT-practice in Saudi-Arabia. The primary conclusion of the investigation is that successful IS implantation and use scenarios requires the organization’s IT-practices to act as effective boundary-spanners. Further it is suggested that such boundary-spanning activities suggest that transformative mode of boundary spanning is more suitable for development related activities and transactive for maintenance related activities.