The Role Of Operational Business Intelligence In Customer Centric Service Provision

Presenter Information

Tom Hänel
Carsten Felden

Recommended Citation

Hänel, Tom and Felden, Carsten, "The Role Of Operational Business Intelligence In Customer Centric Service Provision" (2014). AMCIS 2014 Proceedings. 3.
https://aisel.aisnet.org/amcis2014/BusinessIntelligence/GeneralPresentations/3