Paper Type

Completed Research Paper

Abstract

This paper explores which roles city governments can take up in the context of the on-going platformisation of the mobile services industry. It takes an experimental approach by applying an existing typology for mobile service platforms to the context of the city, combined with an analysis of real-life examples. The paper identifies four city platform types; an enabler, integrator, neutral and broker city platform, each with different merits. The paper forms a starting point for research into platform strategies in the context of the city.

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The City as a Service Platform: A Typology of City Platform Roles in Mobile Service Provision

This paper explores which roles city governments can take up in the context of the on-going platformisation of the mobile services industry. It takes an experimental approach by applying an existing typology for mobile service platforms to the context of the city, combined with an analysis of real-life examples. The paper identifies four city platform types; an enabler, integrator, neutral and broker city platform, each with different merits. The paper forms a starting point for research into platform strategies in the context of the city.