Completed Research Paper
There are various studies demonstrating the influence of cultural differences on IS adoption decisions, whereby variation among corresponding findings is substantial. In contrast to previous quantitative studies which focus mainly on uncovering the kinds of differences that exist in the adoption process across cultures, we scrutinize the motives for these differences in adoption decisions with a qualitative case study across China, the United States and Switzerland. By applying the extended technology acceptance model and the GLOBE study, we analyze the adoption decisions of a subset of an ERP system – quality management systems. By means of a case study containing document analysis, evaluations of observations and interviews, five system-related and four project-management-related influencing variables are identified, leading to the basis for a future research agenda. Finally, the practical and theoretical contribution of this study consists of an enriched understanding of culturally determined variables for the implementation of IS.
Drivers of Cultural Differences in Information System Adoption – A Case Study