Abstract
Nowadays, health care organizations are situated in a highly competitive and selective market. They are forced to guarantee high quality and cost-efficient care. On the one hand, process management in health care is linked to the economical aspect, which means the reduction of time and cost efforts. On the other hand, it is also touched by the issue of governance of health care process according to the evidence medicine. The paper contributes to this second aspect. The research question is, how hospitals can be supported in building evidence based clinical processes. A method is presented, which is based on the two central instruments in this context, the Clinical Practice Guideline (CPG) that aggregates evident medical knowledge, and the Clinical Pathway (CP) that describes the clinic-specific processes for defined patient groups. The paper demonstrates the role and potential conceptual modeling for clinical process governance using CPG and CPs.
Recommended Citation
Schlieter, Hannes; Juhrisch, Martin; Dietz, Gunnar; and Esswein, Werner, "Governance in Hospitals - The Case of Business Process Alignment" (2012). AMCIS 2012 Proceedings. 30.
https://aisel.aisnet.org/amcis2012/proceedings/ISHealthcare/30
Governance in Hospitals - The Case of Business Process Alignment
Nowadays, health care organizations are situated in a highly competitive and selective market. They are forced to guarantee high quality and cost-efficient care. On the one hand, process management in health care is linked to the economical aspect, which means the reduction of time and cost efforts. On the other hand, it is also touched by the issue of governance of health care process according to the evidence medicine. The paper contributes to this second aspect. The research question is, how hospitals can be supported in building evidence based clinical processes. A method is presented, which is based on the two central instruments in this context, the Clinical Practice Guideline (CPG) that aggregates evident medical knowledge, and the Clinical Pathway (CP) that describes the clinic-specific processes for defined patient groups. The paper demonstrates the role and potential conceptual modeling for clinical process governance using CPG and CPs.