Examining the Second Wave of Broadband Use: Service Quality and Secondary Influence on Continued Broadband Subscription by Residential Consumers

Authors

Yogesh Dwivedi, School of Business and Economics- Swansea University
Anastasia Papazafeiropoulou, School of Information systems computing and mathematics- Brunel University
Willem Brinkman, School of Information systems computing and mathematics- Brunel University

Recommended Citation

Dwivedi, Yogesh; Papazafeiropoulou, Anastasia; and Brinkman, Willem, "Examining the Second Wave of Broadband Use: Service Quality and Secondary Influence on Continued Broadband Subscription by Residential Consumers" (2006). AMCIS 2006 Proceedings. 36.
https://aisel.aisnet.org/amcis2006/36