Abstract

A qualitative action research investigation of the impact of Organizational Effectiveness (OE) tools in IT projects was conducted in a graduate-level IT project management course offered at a major research university. The results of the research validate the efficacy of OE tools and behaviors in IT project management and consulting. The present study measured the effectiveness of the OE approach, project time, team satisfaction, and client satisfaction on corporate technology projects. The paper identifies and elaborates upon a number of elements that affect project success. Organizational aspects of project management are explored and discussed.

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