This paper builds on published empirical and theoretical research on the use of collaboration technologies to support learning processes. Our focus is on a key element of learning, namely knowledge communication. Key empirical studies and relevant theories are reviewed. We conclude the paper with suggestions for future research.
Kock, Ned; Hilmer, Kelly; Standing, Craig; and Clark, Stanley, "Collaboration Technologies and Learning Processes: A Brief Look at Past Research and Future Changes" (2000). AMCIS 2000 Proceedings. 130.