Abstract
The OER-paradigm for understanding organisations and business processes, rooted in Habermas’ theory of Communicative Action is introduced. Based on the OER- paradigm, the DEMO methodology for modelling, (re)designing and (re)engineering business processes is developed. A business process is conceived as a molecular structure of atomic building blocks, the DEMO business transactions.
Recommended Citation
Dietz, Jan, "Understanding Business Processes on the basis of Habermas' Theory of Communicative Action" (1999). AMCIS 1999 Proceedings. 55.
https://aisel.aisnet.org/amcis1999/55
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