Knowledge organizations want to capture and preserve their employee’s knowledge. From an epistemological viewpoint, employees contribute propositional and procedural knowledge. Propositional knowledge is easier to archive using traditional knowledge representation and access methods, whereas procedural knowledge presents a greater challenge. This paper will examine the underlying reasons for the challenge posed by procedural knowledge.
Cass, Kimberly, "IS Challenges in Knowledge Conveyance" (1998). AMCIS 1998 Proceedings. Paper 276.