Abstract

Companies have pursued automation for years. Small and medium-sized enterprises (SMEs) are still far from achieving complete hyperautomation of their entire company or individual areas of their business. There is uncertainty surrounding the causes and strategies for achieving a fully networked and autonomous process chain. In a DSR process, we aim to develop a tool that assists companies in recognizing the opportunities of hyperautomation, advancing their company step by step, and identifying current weaknesses. First, we analyze the problem space through focus groups with German SME partners. We extend the knowledge base through structured literature analysis to develop a comprehensive overview of hyperautomation barriers. Building on this, we aim to establish a success model before developing a maturity model as a second artifact as well as a canvas tool for evaluation. In this way, we support companies on their way to hyperautomated business processes.

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