Description
As Process Modeling Grammars provide a means to visualize and communicate complex business processes, it is crucial to convince novices to adopt them for every-day business. As their drivers of acceptance are widely unknown, my study develops a trans-disciplinary quality approach to investigate how quality perceptions affect novices’ adoption intentions. The survey data were analyzed using PLS-SEM. The main result of my study is that the identified quality dimensions are interrelated and differ in their impact on adoption intentions. This provides a ‘new’, coherent view on quality perceptions of modelling grammars and deeper insights into how they affect behavioral intentions.
Novices’ Quality Perceptions and the Acceptance of Process Modeling Grammars
As Process Modeling Grammars provide a means to visualize and communicate complex business processes, it is crucial to convince novices to adopt them for every-day business. As their drivers of acceptance are widely unknown, my study develops a trans-disciplinary quality approach to investigate how quality perceptions affect novices’ adoption intentions. The survey data were analyzed using PLS-SEM. The main result of my study is that the identified quality dimensions are interrelated and differ in their impact on adoption intentions. This provides a ‘new’, coherent view on quality perceptions of modelling grammars and deeper insights into how they affect behavioral intentions.