This paper is to clarify the key success factors of logistics enterprises digital transformation, and the relationship between them. Key success factors are extracted through literature review, expert interviews and membership evaluation methods, and a hierarchical model of factors is constructed by using the interpretative structural modeling method to obtain the hierarchical relationship of factors and further analyse the digital transformation strategy of logistics enterprises. This paper provides new ideas for logistics enterprises to break through the bottleneck and accelerate digital transformation.
Wan, Jiangping and Cheng, Ke, "Research on Key Success Factors of Logistics Enterprises Digital Transformation Based on Interpretative Structural Model" (2019). WHICEB 2019 Proceedings. 56.