In this paper, a model and an evaluation method are proposed expanding technology assessment model (TAM) to enable a comprehensive evaluation and selection of socio technical systems relevant in today’s Internet environment. The proposed evaluation model called WOSP is practical and easy to integrate in decision support system tools for comparing IT software involving socio-technical factors.
Mahinda, Edward; Sylla, Cheickna; and Whitworth, Brian, "IT EVALUATION MODEL FOR SOCIO-TECHNICAL SYSTEMS" (2013). WHICEB 2013 Proceedings. 8.