Social exclusion of young people is a major socio-economic challenge. To tackle this challenge, this paper discusses a multidisciplinary approach involving the essential stances related to the concept and objectives of ICT based social inclusion, namely, social, sociotechnical, technical and business viewpoints. These standpoints are related to European strategies and reflect current trajectories in the fields of the social sciences, information systems, human-computer interaction, information technology and electronic commerce. The suggested approach combines economic parameters of ICT development with social factors related to well-being, quality of life, gender, cultural and environmental conditions, and community values. Particular emphasis is put to involving young people themselves in the development and innovation of ICT applications in order to reach sustainable solutions. Thus, we suggest user-driven innovation and participatory approach in the development of ICT based applications for young people, but also for other user groups.