This paper focuses on the successful implementation of strategic management at Ealing Council which manages the London Borough of Ealing. In particular, we have researched how this is achieved within the Social Services Department. Various change programme initiatives (projects) have taken place in the Department over the past few years by different leaders with varying levels of success. We will discuss some of these projects, but will focus on one particular project which began in November 2004 in response to a crisis situation within the Department. Recent government policies have emphasised a need for joint working and this is also briefly described. This paper builds develops the literature on strategic management in local authorities and project management.