Abstract
As organizations navigate the evolving landscape of digital transformation, the emerging paradigm of Industry 5.0 calls for a shift beyond technology-centric approaches toward more human-centered, sustainable, and resilient systems. While Industry 4.0 focused on automation, data exchange, and intelligent systems, Industry 5.0 introduces a broader vision that prioritizes the integration of human intelligence with technological innovation to create meaningful stakeholder value. In response to this shift, this study proposes a comprehensive and multidimensional framework (Strategy, People, Process, and Technologies (SPPT)) designed to guide organizations in successfully implementing Industry 5.0 principles. Drawing from a multidisciplinary literature review, qualitative interviews with industry experts, and case studies, the SPPT framework presents a structured yet adaptable model for digital transformation. The Strategy component emphasizes the importance of aligning digital initiatives with organizational goals, vision, and stakeholder expectations, fostering long-term value rather than short-term efficiency. The People dimension highlights the need for investing in digital skills, fostering inclusive leadership, and promoting ethical and sustainable workplace practices. The Process element addresses the transformation of business operations and decision-making workflows through agile and data-driven methodologies. Finally, the Technologies component integrates the enabling role of AI, IoT, robotics, and other advanced tools in augmenting, not replacing, human capabilities. The findings of this study underscore that digital transformation in the Industry 5.0 context must be holistic and stakeholder-centric. Technological adoption alone is insufficient; organizations must foster a cultural shift that embraces collaboration, innovation, and adaptability. The human element becomes a central enabler, with employees actively participating in co-creating digital strategies and solutions. Moreover, ethical considerations such as data governance, environmental impact, and social responsibility are essential to ensure that digital initiatives contribute positively to society at large. This framework offers practical guidance to managers and policymakers seeking to navigate the complexities of digital transformation in the face of rapid technological change and growing societal demands. For researchers, the SPPT model contributes to digital transformation literature by bridging theoretical constructs with real-world applications and by highlighting the interplay between technology and human values in organizational change. In conclusion, the SPPT framework provides a timely and actionable tool for organizations aiming to evolve toward Industry 5.0. By focusing on strategy, people, process, and technologies, this model ensures that digital transformation efforts are not only efficient and technologically advanced but also inclusive, ethical, and aligned with the broader goal of sustainable stakeholder value creation.
Recommended Citation
Khalil, Sabine; monod, emmanuel; Yang, Bin; Qi, Jiayin; and Leong, Ieng, "Digital Transformation Toward Industry 5.0: The SPPT (Strategy, People, Process, Technologies) Framework" (2025). AMCIS 2025 TREOs. 187.
https://aisel.aisnet.org/treos_amcis2025/187
Comments
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