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As organizational utilization of information systems and information technology continues to grow in the 21st century, and although job stress is a worldwide problem, the rules, and emotional expression of people differs in different cultural areas. Due to Mainland China not only being the second largest economy in the world, but also is the significant market to all global enterprises. Chinese employees have a higher commitment to organization due to their culture, thus, they will scarifice individual well-beings for group harmony, and this induces having a higher work exhaustion rate and job burnout level. In light of this, this project believes that it is necessary to use a qualitative research method to explore what reasons will induce the job burnout of IS/IT workers in China, and what role Chinese guanxi plays in their job burnout. At the same time, has the contribution from both academics and practice resolved the job burnout research.

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