Systèmes d'Information et Management


In this paper I try to show the importance of comprehension theories for the design of electronic information systems that fit the users' needs. I discuss three issues considered central in the present context. The first issue has to do with the analysis of the cognitive processes that allow one to read and understand complex documents. Then comes the issue of modeling complex cognitive tasks which involve the use of complex information systems. Finally, I discuss the methods that allow the cognitive analysis of users either for fundamental research or evaluation. I argue that those questions are important prerequisite for the design of effective learning technologies.