Due to the shifting trend from face-to-face learning to online learning in higher education and challenges encountered by students in the pandemic era, it is imperative to understand how to enhance student experiences in online learning settings. The objective of this work-in-progress research is to uncover how social capital gained through online interaction impacts a student’s utilitarian and hedonic learning experience. This paper develops a research model to meet this objective and outlines a proposed methodology to validate the proposed model. We expect that this study would contribute to the online learning literature by investigating this novel context, extending social interactions to social capital, and differentiating between utilitarian and hedonic student experiences. This study also has potential to provide implications for online learning designers and instructors in higher education.
Yang, Junyi; Head, Milena; and Lu, Xuecong, "Enhancing Student Experience in Online Learning: A Social Capital Perspective" (2020). SIGHCI 2020 Proceedings. 15.