Abstract

This paper reports the results of the introduction of the ERPsim games into an undergraduate managerial decision-making class. To date, the games have been principally used to teach ERP and business processes to business and information systems students. The objectives in introducing the game to these students was to give them some exposure to the use of information in tactical and operational decision making, illustrating concepts such as anchoring, bias and bounded awareness taught in the course. The students’ satisfaction with the game as a teaching tool was measured and is reported here. The objective of the study was to determine whether the use of the games improves the course and enhances student understanding. The results were mixed with some students (the majority) enthusiastic, others much less so. It appears that satisfaction and student perception of achievement of learning objectives are largely driven by their attitude to the game and the amount of effort required.

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