For the past 15-20 years, many researchers have investigated the differences (or lack thereof) between online and face-to-face (f2f) course delivery and student learning. Most of this body of research concerns an individual course, an individual faculty, or a particular technology or tool. However, we don’t yet know much about the factors that are critical for the success of an online degree program. Which factor or factors have the greatest impact on student satisfaction with an online degree program? Data on seven potential critical success factors were collected from 2005 to 2014 to measure their impact on student satisfaction. Data analysis is underway.