The Role of Gamification in Motivating User Participation in Requirements Determinations
Abstract
The success of a project heavily relies on the quality of requirements determinations, which the systems are built upon. However, about 60% of project failures are due to weak requirements determinations. This weakness is due to poor communication and lack of stakeholder engagement. Understanding the factors that motivate user participation behaviors during requirements determinations will help to recognize how users will demonstrate positive behaviors and will be more engaged. However, empirical research on the factors that motivate participants during requirements determinations to engage and share their knowledge is still lacking. The purpose of this paper is to examine the motivational impact of gamification elements on user participation behaviors during requirements determinations. This paper presents an extended model of the theory of reasoned action. The extended model posits that gamification elements will influence user participation intentions indirectly through their effects on attitude and subjective norms.