A Decision Support System Example

George Schell, University of North Carolina - Wilmington


Teaching the role and value of information systems (IS) in the decision process is an important goal of the introductory IS course. Experiential learning encourages many students to engage in the learning proves and become more invested in the learning experience. A way to achieve this is to use a simple example of a decision process and then explain where information is used to support the decision process. It is vital that the decision process be completely explained to students before the role of information to support the decision is introduced. It is a mistake to teach the introductory IS course as a series of techniques and applications without first grounding these in an example that students can understand. The introductory class is for all business students and to simply teach it as a preview of what IS majors do when they graduate lessens its value to the core business curriculum.