Cloud computing is a rapidly expanding IT paradigm for providing computational resources to enterprises and end-users. In recent research conducted by Garrison, he concludes that the key enablers of cloud deployment success are chiefly dependent upon relational (trust), technical, and managerial dependencies primarily borne by the firm contracting cloud computing services. In this document we expand upon their research to consider key metrics for the enterprise to consider in the successful adoption of cloud computing with a focus on the end-user. We review of applicable theories which were utilized during previous major IT shifts and well as investigate key user perspectives. The intent is to provide a model which will focus on cloud computing end-user success.
Flack, Charles K. and Dembla, Pamila, "Influence of Cloud-Based Computing on User Productivity" (2014). SAIS 2014 Proceedings. 6.