In this study, we investigated the roles of transformational leaders and project champions in the context of stakeholder involvement in an IT project supporting K-12 public education in the southern United States. We observed that leadership characteristics and champion behavior played a crucial role in the successful implementation of a self-service library system. The impact of leaders and project champions became evident through the growth in the number of volunteers supporting the implemented system. This growth ultimately led to the creation of a stakeholder reference group and an increase in volunteer participation. Based on the case study reviewed we found sufficient support to justify future research in a larger sample population.
Williams, Shelia; Yurov, Kirill; Beasley, Shannon; and Kwak, Myungjae, "Stakeholder Involvement in IT Projects Supporting K-12 Systems: Does Leadership Matter?" (2014). SAIS 2014 Proceedings. 40.