The implementation of new technology is common in organizations and has long been of interest to researchers. Despite this interest, much of this research has focused on the success of the system being implemented. Equally important to firms is an understanding of how these implementations affect an employee’s attitudes toward their work environment. Therefore, this research seeks to understand how these implementations affect employee attitudes and commitment to the organization. Using a survey methodology, data will be collected in a mid-size manufacturing firm currently implementing barcode scanning throughout their organization. Specifically this study will compare employees who have not yet implemented the technology with employees who are in the middle of the implementation on several factors including barcode scanner self-efficacy, job self-efficacy, employee attitudes, job stress, satisfaction, and organizational commitment.
Cosentino, Regina and Johnson, Richard D., "Employee Reactions to Technology Implementations: A Before and Within Implementation Comparison" (2008). SAIS 2008 Proceedings. 3.