This paper is grounded on the proposition that quality and timeliness of provisioning business information system solutions can be advanced by staffing development projects with personnel based on appropriate task related Knowledge, Skills, Abilities and Personal Characteristics (KSA-P). Defining a standard repeatable process for such staffing decisions requires a consistent classification scheme for the KSA-Ps, which this paper develops through a meta-analysis of the relevant literature. A nominal group of CIOs and consulting principals provide additional support for the validity of the classification scheme. The role of general and specific experience in skill and ability development is explored. Implications and future directions of the research are discussed.
Gunnells, Ken; Hale, Joanne E.; and Hale, David P., "Revisiting Knowledge, Skills, and Abilities Needed for Development and Delivery Project Staff" (2006). SAIS 2006 Proceedings. 38.