Abstract

Consumer-oriented electronic commerce is a global phenomenon. However, while online transactions are readily accepted by consumers in some countries, in others consumers seem to be less accepting. This paper uses diffusion of innovation theory in combination with literature on culture and information technology to examine the question of whether culture influences consumers' intentions to purchase goods or services online. A multi-country survey was conducted to gather data in order to empirically investigate this question. Results indicate that national culture does influence intentions to purchase online.

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