This study uses a modified version of the Computer Anxiety Rating Scale (CARS) (Heinnsen, Glass, & Knight, 1987) to longitudinally analyze levels of student anxiety over time. We predict that computer anxiety will behave as a transitory state (Spielberger, 1970) that will respond favorably to interventions. Specifically, we predict that levels of computer anxiety will decrease after students in an introductory computer applications course complete assignments and receive training using personal productivity software tools. Further, we also plan to analyze gender differences in levels of computer anxiety. We propose that women will experience higher levels of computer anxiety than men both before and after training. We have already collected data and plan to statistically test our hypotheses and draw conclusions based on the results obtained.
Woszczynski, Amy B.; Lazar, Lynette D.; and Walker, Jason M., "Does Training Reduce Computer Anxiety?" (2004). SAIS 2004 Proceedings. 20.