Paper Type

Complete

Paper Number

PACIS2026-1848

Description

Smart city indices embedded in digital benchmarking platforms increasingly shape urban governance decisions, yet criteria weighting, a critical algorithmic design choice, remains underexamined. This study compares two paradigms for deriving criteria weights: objective multi-criteria decision-making (MCDM) methods and machine learning (ML) feature-importance approaches, applied to the IMD Smart City Index 2024 dataset covering 45 Asia-Pacific cities and 39 indicators. TOPSIS rankings are generated under weight configurations from four MCDM and four ML methods. Results reveal systematically different weight structures: Gini coefficients of 0.10–0.37 for MCDM versus 0.42–0.50 for tree-based ML methods, with ML approaches concentrating importance on digital service indicators and allocating 67–75% of weight to the Technology pillar. Despite these divergences, city rankings remain highly correlated, suggesting the disagreement is one of interpretability rather than decision outcomes. The study contributes a comparison framework for designing transparent, configurable IS artifacts for urban governance.

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Jul 5th, 12:00 AM

Comparing Machine Learning and MCDM Weighting Paradigms in Smart City Benchmarking

Smart city indices embedded in digital benchmarking platforms increasingly shape urban governance decisions, yet criteria weighting, a critical algorithmic design choice, remains underexamined. This study compares two paradigms for deriving criteria weights: objective multi-criteria decision-making (MCDM) methods and machine learning (ML) feature-importance approaches, applied to the IMD Smart City Index 2024 dataset covering 45 Asia-Pacific cities and 39 indicators. TOPSIS rankings are generated under weight configurations from four MCDM and four ML methods. Results reveal systematically different weight structures: Gini coefficients of 0.10–0.37 for MCDM versus 0.42–0.50 for tree-based ML methods, with ML approaches concentrating importance on digital service indicators and allocating 67–75% of weight to the Technology pillar. Despite these divergences, city rankings remain highly correlated, suggesting the disagreement is one of interpretability rather than decision outcomes. The study contributes a comparison framework for designing transparent, configurable IS artifacts for urban governance.