Paper Type
Short
Paper Number
PACIS2026-1967
Description
Responsible use of data remains insufficiently explored, and existing information systems research provides only a limited understanding of this, which is foundational to developing responsible AI. While prior work has advanced ethical principles, governance frameworks, and technical controls, these accounts are often high-level and do not fully capture the practical challenges organisations face in responsible data practices. This paper aims to extend the existing incomplete body of knowledge by examining how practitioners understand and experience the responsible use of data. Drawing on four focus groups with professionals from diverse sectors, we conducted an inductive analysis to identify the challenges and capabilities of the responsible use of data. Findings reveal that responsible data use relies not only on compliance and technical safeguards, but also on human expertise, collaborative decision-making, and context-specific governance. These insights advance information systems research and highlight socio-technical capabilities essential for the responsible use of data.
Recommended Citation
Pool, Javad; Sadiq, Shazia; Indulska, Marta; and Asadi Someh, Ida, "Organisational Challenges and Capabilities for Responsible Use of Data" (2026). PACIS 2026 Proceedings. 20.
https://aisel.aisnet.org/pacis2026/general_topic/general_topic/20
Organisational Challenges and Capabilities for Responsible Use of Data
Responsible use of data remains insufficiently explored, and existing information systems research provides only a limited understanding of this, which is foundational to developing responsible AI. While prior work has advanced ethical principles, governance frameworks, and technical controls, these accounts are often high-level and do not fully capture the practical challenges organisations face in responsible data practices. This paper aims to extend the existing incomplete body of knowledge by examining how practitioners understand and experience the responsible use of data. Drawing on four focus groups with professionals from diverse sectors, we conducted an inductive analysis to identify the challenges and capabilities of the responsible use of data. Findings reveal that responsible data use relies not only on compliance and technical safeguards, but also on human expertise, collaborative decision-making, and context-specific governance. These insights advance information systems research and highlight socio-technical capabilities essential for the responsible use of data.
Comments
17-General