Paper Type
Short
Paper Number
PACIS2026-1582
Description
The integration of AI into organizations has significantly transformed employees’ daily work practice. However, the risks concerning incongruence between individual and team regarding AI usage goal orientations remain underexplored. Grounded in goal orientation theory and the holistic stress process model, this study aims to investigate the impact of AI usage goal orientation incongruence (AIGO incongruence) on employee workplace deviance through two scenario-based experiments and a longitudinal multi-wave survey. Study 1 plans to explore how AIGO incongruence affects employees’ psychological response towards techno-stressor—specifically techno-eustress and techno-distress—and ultimately influences workplace deviance. Study 2 aims to examine whether high digital job demands amplify the negative effects of incongruence on workplace deviance. Study 3 intends to further confirm our full model through a three-wave survey to strengthen external validity and generalizability. Overall, the findings are expected to offer valuable insights for organizations seeking to integrate AI into work effectively and responsibly.
Recommended Citation
Luo, Lijuan; Hu, Jinmiao; and Zheng, Yujie, "Pulling in Different Directions: The Effect of AI Usage Goal Orientation Incongruence on Employee Workplace Deviance" (2026). PACIS 2026 Proceedings. 8.
https://aisel.aisnet.org/pacis2026/ai_ethic/ai_ethic/8
Pulling in Different Directions: The Effect of AI Usage Goal Orientation Incongruence on Employee Workplace Deviance
The integration of AI into organizations has significantly transformed employees’ daily work practice. However, the risks concerning incongruence between individual and team regarding AI usage goal orientations remain underexplored. Grounded in goal orientation theory and the holistic stress process model, this study aims to investigate the impact of AI usage goal orientation incongruence (AIGO incongruence) on employee workplace deviance through two scenario-based experiments and a longitudinal multi-wave survey. Study 1 plans to explore how AIGO incongruence affects employees’ psychological response towards techno-stressor—specifically techno-eustress and techno-distress—and ultimately influences workplace deviance. Study 2 aims to examine whether high digital job demands amplify the negative effects of incongruence on workplace deviance. Study 3 intends to further confirm our full model through a three-wave survey to strengthen external validity and generalizability. Overall, the findings are expected to offer valuable insights for organizations seeking to integrate AI into work effectively and responsibly.
Comments
03-EthicsSocietalImpact