Paper Type

Short

Paper Number

PACIS2025-1569

Description

The study explores how framing effects influence cognitive appraisals in privacy boundary disclosures, addressing the limitations of transparency in GDPR-compliant privacy communications. While transparency is essential for building user trust, excessive or complex information can cause cognitive overload, reducing engagement. Grounded in cognitive appraisal theory, this research employs a mixed-methods approach—combining quantitative surveys, experiments, and qualitative interviews—to examine how subtle variations in information presentation shape user perceptions by influencing cognitive processing. The findings are expected to demonstrate that optimizing information disclosures can enhance both regulatory compliance and user comprehension, fostering more effective communication.

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Jul 6th, 12:00 AM

Framing Matters! How Framing Effects Influence Cognitive Appraisals in Privacy Boundary Disclosure Settings

The study explores how framing effects influence cognitive appraisals in privacy boundary disclosures, addressing the limitations of transparency in GDPR-compliant privacy communications. While transparency is essential for building user trust, excessive or complex information can cause cognitive overload, reducing engagement. Grounded in cognitive appraisal theory, this research employs a mixed-methods approach—combining quantitative surveys, experiments, and qualitative interviews—to examine how subtle variations in information presentation shape user perceptions by influencing cognitive processing. The findings are expected to demonstrate that optimizing information disclosures can enhance both regulatory compliance and user comprehension, fostering more effective communication.