Paper Type

Complete

Paper Number

PACIS2025-1861

Description

Electrical Vehicles (EV) charging service providers are advancing smart products by integrating digital technology into physical products, delivered through digital platforms. This paper explores the challenges EV charging providers face when using digital platforms, including market dynamics, regulatory constraints, ecosystem complexity, and shifting commercial relationships. Despite extensive research, the process of creating new digital platform ecosystems for EV charging remains unclear. This study examines a case involving a European EV charging platform, focusing on the Norwegian market. Using a dynamic capability perspective, it investigates the origins and processes of the emerging digital platform ecosystem. The study identifies key processes within each dynamic capability—sensing, seizing, and transformation—linked to value proposition development, partnership scouting, and adaptable value generation. Understanding these lifecycle changes helps practitioners gain a long-term perspective on their platform-based organization’s competitive needs.

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Jul 6th, 12:00 AM

Emergence of Platform Ecosystems in the EV's Charging Services- The Role of Dynamic Capabilities

Electrical Vehicles (EV) charging service providers are advancing smart products by integrating digital technology into physical products, delivered through digital platforms. This paper explores the challenges EV charging providers face when using digital platforms, including market dynamics, regulatory constraints, ecosystem complexity, and shifting commercial relationships. Despite extensive research, the process of creating new digital platform ecosystems for EV charging remains unclear. This study examines a case involving a European EV charging platform, focusing on the Norwegian market. Using a dynamic capability perspective, it investigates the origins and processes of the emerging digital platform ecosystem. The study identifies key processes within each dynamic capability—sensing, seizing, and transformation—linked to value proposition development, partnership scouting, and adaptable value generation. Understanding these lifecycle changes helps practitioners gain a long-term perspective on their platform-based organization’s competitive needs.