Paper Type
Short
Paper Number
PACIS2025-1725
Description
This study examines the evolution of IT project management, focusing on the pivotal role of agile approaches in addressing paradoxical tensions. Tracing the journey from the 1960s through the post-2020 and AI-driven eras, the paper explores how global crises like the Y2K bug, the COVID-19 pandemic, and the rise of AI have forced organizations to undergo rapid digital transformations, reshaping IT project management practices. Based on semi-structured interviews conducted over 15 years, the research highlights how agile methodologies have been instrumental in managing organizational tensions and facilitating digital transformations. These preliminary findings underscore the role of agile in navigating paradoxical challenges, especially in adapting to the new normal defined by heightened digital reliance and remote work. As AI continues to disrupt the landscape, further interviews will explore how these evolving paradoxes are being addressed, particularly in the context of AI’s increasing influence on IT project management practices.
Recommended Citation
Manseau, Jasmin and Mignerat, Muriel, "Navigating the Future of IT Project Management: From Global Crises to AI-Driven Transformation" (2025). PACIS 2025 Proceedings. 4.
https://aisel.aisnet.org/pacis2025/aiandml/aiandml/4
Navigating the Future of IT Project Management: From Global Crises to AI-Driven Transformation
This study examines the evolution of IT project management, focusing on the pivotal role of agile approaches in addressing paradoxical tensions. Tracing the journey from the 1960s through the post-2020 and AI-driven eras, the paper explores how global crises like the Y2K bug, the COVID-19 pandemic, and the rise of AI have forced organizations to undergo rapid digital transformations, reshaping IT project management practices. Based on semi-structured interviews conducted over 15 years, the research highlights how agile methodologies have been instrumental in managing organizational tensions and facilitating digital transformations. These preliminary findings underscore the role of agile in navigating paradoxical challenges, especially in adapting to the new normal defined by heightened digital reliance and remote work. As AI continues to disrupt the landscape, further interviews will explore how these evolving paradoxes are being addressed, particularly in the context of AI’s increasing influence on IT project management practices.
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