Paper Type
Short
Paper Number
1137
Description
Social networks not only have the function of information dissemination, but also serve as important platforms for emotional expression. Emotions can propagate and influence individuals through online social networks, further influencing the behavior of knowledge workers, who play a crucial role in driving innovation. In view of this, this study combines emotional contagion theory and emotional event theory to explore the impact mechanism of emotional drift of knowledge employees on knowledge innovation in social network contexts. The results show that in the social network context, organizational citizenship behavior and counterproductive behavior partially mediate the relationship between emotional drift and knowledge innovation. Furthermore, the study finds that organizational innovation climate accentuates the positive impact of organizational citizenship behavior on knowledge innovation, while mitigating the negative impact of counterproductive behavior on knowledge innovation. Our findings will be offering theoretical insights for managers to foster employee-driven knowledge innovation.
Recommended Citation
Sihua, Chen; Cong, Yang; and fucai, lu, "A Study on the Influence of Knowledge Workers’ Emotional Drift on Knowledge Innovation within Social Network Contexts" (2024). PACIS 2024 Proceedings. 16.
https://aisel.aisnet.org/pacis2024/track17_socmedia/track17_socmedia/16
A Study on the Influence of Knowledge Workers’ Emotional Drift on Knowledge Innovation within Social Network Contexts
Social networks not only have the function of information dissemination, but also serve as important platforms for emotional expression. Emotions can propagate and influence individuals through online social networks, further influencing the behavior of knowledge workers, who play a crucial role in driving innovation. In view of this, this study combines emotional contagion theory and emotional event theory to explore the impact mechanism of emotional drift of knowledge employees on knowledge innovation in social network contexts. The results show that in the social network context, organizational citizenship behavior and counterproductive behavior partially mediate the relationship between emotional drift and knowledge innovation. Furthermore, the study finds that organizational innovation climate accentuates the positive impact of organizational citizenship behavior on knowledge innovation, while mitigating the negative impact of counterproductive behavior on knowledge innovation. Our findings will be offering theoretical insights for managers to foster employee-driven knowledge innovation.
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