Paper Type
Complete
Paper Number
1733
Description
The amount of remote work has drastically increased over the last few years and this rapid transition has been analysed in great detail. But we lack a comprehensive and consistent picture of this change. This study addresses this gap by systematically reviewing and synthesizing findings from 84 research papers and identifying 14 signs of this change. Employing a sociotechnical systems perspective, we are able to provide an integrated view of both the social and technical components of the transition to remote work. Based on the change signals we identified, we suggest a framework for facilitating remote work and an agenda for future research, acknowledging the changing nature of remote work. The review serves researchers and practitioners by offering a comprehensive understanding of the changes in remote work practices, allowing them to derive further actionable insights including developing strategies and policies for responding to unexpected, rapid changes in work practices.
Recommended Citation
Kandane Arachchige Don, Ishara Sudeeptha; Richter, Alexander; and Tate, Mary, "The Transition to Remote Work: A Sociotechnical Perspective" (2024). PACIS 2024 Proceedings. 6.
https://aisel.aisnet.org/pacis2024/track08_digtech_fow/track08_digtech_fow/6
The Transition to Remote Work: A Sociotechnical Perspective
The amount of remote work has drastically increased over the last few years and this rapid transition has been analysed in great detail. But we lack a comprehensive and consistent picture of this change. This study addresses this gap by systematically reviewing and synthesizing findings from 84 research papers and identifying 14 signs of this change. Employing a sociotechnical systems perspective, we are able to provide an integrated view of both the social and technical components of the transition to remote work. Based on the change signals we identified, we suggest a framework for facilitating remote work and an agenda for future research, acknowledging the changing nature of remote work. The review serves researchers and practitioners by offering a comprehensive understanding of the changes in remote work practices, allowing them to derive further actionable insights including developing strategies and policies for responding to unexpected, rapid changes in work practices.
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