PACIS 2022 Proceedings

Paper Number

1714

Abstract

Mobile health (mHealth) applications have the potential to assist users in tracking and monitoring their behavior with the goal of raising awareness and finally supporting a healthier lifestyle. However, current nutrition-related applications mainly support weight loss through calorie counting rather than focusing on a balanced, healthy diet. In this work, we develop a chatbot that follows a more holistic approach to tracking and monitoring one’s diet. It incorporates the principles of a food pyramid to track a personal diet via free-text input and reflect on it via visual feedback. In a seven-day user study with 18 participants, we assess the user engagement and experience by analyzing usage data and results from a pre-/post-study questionnaire. Our results provide first promising insights into the user perceptions of this alternative approach regarding usability and usefulness, nutrition self-efficacy, reflective thinking, health consciousness, as well as intentions and recommendations for future use.

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