Reward structures, a key management tool that can contribute to a team’s effectiveness by influencing both individual and group behavior (Lawler and Cohen 1992), are often employed by management in multi-teams systems (MTS) to influence coordination efforts, which are frequently a crucial determining factor of MTS performance. This study is expected to conduct a survey of project managers from information technology companies to investigate how these project managers deploy rewards in MTS projects of information technology (IT) new product development (NPD), and to measure the effect of these reward structures on MTS performance. This study attempts to identify the important role of component-team-based rewards, arguing that component-team-based rewards might enhance inter-team cooperation as well as final performance, while the MTS-based rewards might not be significant toward the inter-team cooperation under a low-level of interdependence among component teams.
Shen, Zih-An; Wang, Chwan-Ming Jimmy; Tsai, Jacob; Wu, Jason; Chang, Jamie Y. T.; and Jiang, James J., "The Impacts of Reward Systems on the Inter-Team Cooperation in Information Technology NPD" (2022). PACIS 2022 Proceedings. 132.
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