PACIS 2021 Proceedings

Paper Type

FP

Paper Number

38

Abstract

Failure in Enterprise Resource Planning (ERP) systems implementation can result in substantial costs, waste of resources, and the inability to meet the company’s requirements. Agile methodology is the modern project management methodology that can benefit ERP project development and implementation. This paper investigates the critical success factors that enable agile methods to achieve successful ERP development and implementations. This research aims to create the basis for further research into ERP system development and implementation and lays the groundwork for an agile ERP industry standard development and implementation model. The research will consolidate in one place existing research towards improving ERP development and implementation success rates using agile techniques. Based on the results of this research, agile assists ERP projects to be flexible in requirements, effectively monitor progress, aid team communication and collaboration, and ensure stakeholder involvement leading to faster deliveries. This, in turn, reduces costs and enables meeting user requirements, thereby making the ERP implementation a success.

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