PACIS 2020 Proceedings


This study adopts an interpretive structural modelling (ISM) approach to identify a structural model of benefits obtained through playing esports in order to investigate how playing esports can promote happiness. 19 professional esports players were interviewed to capture the benefits they obtained from playing esports. After 12 benefit categories were identified through content analysis, 10 professional esports players were invited to form a group consensus on the inter-relationships among these 12 identified categories. The ISM developed in this study revealed that self-esteem and commitment were the two most important benefits that players obtained in order to develop their personal happiness. This study makes significant contributions to IS research, online gaming, and the esports industry by developing a player-specific benefit scale and a hierarchical benefit-value development framework.



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