Generally, a reliable method of analyzing the quality of experience is through the subjective method, which is time consuming, lacks usability, lacks repeatability in real-time and near real-time. Another method is the objective measurement that aims at predicting the subjective measurement based on the estimated mean opinion score. Therefore, this study adopted the objective measurement by implementing a quality of experience framework, which employed predictive analytics techniques to analyze the mobile internet user experience dataset gathered through the mobile network. The predictive analytics employed the use of multiple regression, neural network, decision trees, random forest, and decision forest to predict the mobile internet perceived quality of experience. Result from the study shows that decision forests performs better than other algorithms used for the predictive analytics. In addition, the result indicates that the predictive analytics can be used to enhance the allocation of network resources based on location and time constituted in the dataset.
Yusuf-Asaju, Ayisat; Zulkhairi, Md. Dahalin; and Azman, Ta’a, "Implementation of Quality of Experience Prediction Framework through Mobile Network Data" (2018). PACIS 2018 Proceedings. 88.