As Chinese medicine (CM) has increased in popularity globally it now becomes imperative to investigate ways in which safe, efficient, effective and evidence-based approaches might be adopted into CM practice. In the case of western or more traditional healthcare delivery practice, IS/IT is often adopted and employed to assist in this regard and thus this paper examines how IS/IT might be used to support the delivery of CM. In particular, the paper investigates how IS/IT tools and techniques might be used in supporting CM clinics daily processes and thereby bring greater value to a country’s healthcare. In doing so, this paper studies the current global CM situation and provides a solid foundation for how to design and develop an enterprise wide CM clinical management system.